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Hulleys Of Baslow-LOGO
Call us - 01246 582246

FAQ'S

  • How can I contact you

    You can contact us either by phone, email or social media 


    Phone 01246 582266 

    Monday - Friday 08:00 - 17:00


    Contact us on social media

    • Facebook
    • X
    • Instagram

    Contact us via Whatsapp on 

    07376913697


    Email matt@hulleys-of-baslow.co.uk


    Write to 


    Hulleys of Baslow

    Derwent Garage

    Baslow

    Calver Road

    Derbyshire

    DE45 1RP


    please visit our contact us page for more information

  • How can I make a complaint

    You can contact us either by phone, email or social media 


    Phone 01246 582266 

    Monday - Friday 08:00 - 17:00


    Contact us on social media

    Facebook

    X

    Instagram

    Contact us via Whatsapp on 

    07376913697


    Email matt@hulleys-of-baslow.co.uk


    Write to 


    Hulleys of Baslow

    Derwent Garage

    Baslow

    Calver Road

    Derbyshire

    DE45 1RP


    please visit our contact us page for more information

  • Paying for my bus fare

    Paying By Card


    No cash? No problem. Secure contactless payments are now available on all of our buses across our network.

    Paying with contactless is a simple and secure way to pay for tickets without cash.  


    One tap of your contactless card, (visa) (Mastercard) (Apple) Pay when you’re aboard and ready to go, no need to worry about having  cash on you.


    You can buy tickets up to the value of £45, quickly and securely with contactless. So whether it’s a last minute trip or a regular journey, paying for your ticket has never been more convenient.


    Contactless is a simple and secure way to pay for bus travel without needing cash. Contactless payments can be made for any tickets up to the transaction value of £45 by placing your contactless card or device on the ticket machine’s reader. Simply tap and go!


    Tip - Please ask the driver for your ticket, and only place the card on the contactless reader when ready.


    Unfortunately you are not able to use your pin number when buying a ticket, if your card fails, you can try anaother one, however we will not be able to tell you why a card has failed or been declined.



    Cash Payments.


    We do accept cash payments, and we do give change within reason, however, we may not always be able to give change.


    What happens if the driver cannot give me change


    If we cannot give you change you may be offered a CHANGE VOUCHER.


    How do change vouchers work

    We will offer you a printed change voucher for the exact amount of change you require.


    How do I claim my change voucher? 


    When you travel on your next journey you should be able to change your receipt for cash, providing the driver has some change, or see any Hulley's of Baslow driver and they will gladly help you.


    If you have any queries please contact us 

    01246 582246


  • Can I track your buses

    Yes, you are able to track our services throughout the day


  • Can I claim for a taxi fare

    Yes, you are able to claim for a taxi, providing it is the last service of the day. 


    Please see Claim for a Taxi on our contact us page

  • Claiming lost property

    Please contact us immediatly if you have left any personal belongings onboard our buses. 

    Our drivers generally check the bus after each service, however this is not always possible.

    lost property will be stored safely in our office, valuables will be placed in our safe over night

  • Why do you have buses in Go Coach livery

    We've recently purchased Go Coach, as company based in Kent. From time to time we'll use their buses while ours are being serviced, repaired or repainted

  • How can I contact you

    You can contact us either by phone, email or social media 


    Phone 01246 582266 

    Monday - Friday 08:00 - 17:00


    Contact us on social media

    • Facebook
    • X
    • Instagram

    Contact us via Whatsapp on 

    07376913697


    Email matt@hulleys-of-baslow.co.uk


    Write to 


    Hulleys of Baslow

    Derwent Garage

    Baslow

    Calver Road

    Derbyshire

    DE45 1RP


    please visit our contact us page for more information

  • How can I make a complaint

    You can contact us either by phone, email or social media 


    Phone 01246 582266 

    Monday - Friday 08:00 - 17:00


    Contact us on social media

    Facebook

    X

    Instagram

    Contact us via Whatsapp on 

    07376913697


    Email matt@hulleys-of-baslow.co.uk


    Write to 


    Hulleys of Baslow

    Derwent Garage

    Baslow

    Calver Road

    Derbyshire

    DE45 1RP


    please visit our contact us page for more information

  • Paying for my bus fare

    Paying By Card


    No cash? No problem. Secure contactless payments are now available on all of our buses across our network.

    Paying with contactless is a simple and secure way to pay for tickets without cash.  


    One tap of your contactless card, (visa) (Mastercard) (Apple) Pay when you’re aboard and ready to go, no need to worry about having  cash on you.


    You can buy tickets up to the value of £45, quickly and securely with contactless. So whether it’s a last minute trip or a regular journey, paying for your ticket has never been more convenient.


    Contactless is a simple and secure way to pay for bus travel without needing cash. Contactless payments can be made for any tickets up to the transaction value of £45 by placing your contactless card or device on the ticket machine’s reader. Simply tap and go!


    Tip - Please ask the driver for your ticket, and only place the card on the contactless reader when ready.


    Unfortunately you are not able to use your pin number when buying a ticket, if your card fails, you can try anaother one, however we will not be able to tell you why a card has failed or been declined.



    Cash Payments.


    We do accept cash payments, and we do give change within reason, however, we may not always be able to give change.


    What happens if the driver cannot give me change


    If we cannot give you change you may be offered a CHANGE VOUCHER.


    How do change vouchers work

    We will offer you a printed change voucher for the exact amount of change you require.


    How do I claim my change voucher? 


    When you travel on your next journey you should be able to change your receipt for cash, providing the driver has some change, or see any Hulley's of Baslow driver and they will gladly help you.


    If you have any queries please contact us 

    01246 582246


  • Can I track your buses

    Yes, you are able to track our services throughout the day


  • Can I claim for a taxi fare

    Yes, you are able to claim for a taxi, providing it is the last service of the day. 


    Please see Claim for a Taxi on our contact us page

  • Claiming lost property

    Please contact us immediatly if you have left any personal belongings onboard our buses. 

    Our drivers generally check the bus after each service, however this is not always possible.

    lost property will be stored safely in our office, valuables will be placed in our safe over night

  • Why do you have buses in Go Coach livery

    We've recently purchased Go Coach, as company based in Kent. From time to time we'll use their buses while ours are being serviced, repaired or repainted

Frequently asked questions

  • How can I contact you

    You can contact us either by phone, email or social media 


    Phone 01246 582266 

    Monday - Friday 08:00 - 17:00


    Contact us on social media

    • Facebook
    • X
    • Instagram

    Contact us via Whatsapp on 

    07376913697


    Email matt@hulleys-of-baslow.co.uk


    Write to 


    Hulleys of Baslow

    Derwent Garage

    Baslow

    Calver Road

    Derbyshire

    DE45 1RP


    please visit our contact us page for more information

  • How can I make a complaint

    You can contact us either by phone, email or social media 


    Phone 01246 582266 

    Monday - Friday 08:00 - 17:00


    Contact us on social media

    Facebook

    X

    Instagram

    Contact us via Whatsapp on 

    07376913697


    Email matt@hulleys-of-baslow.co.uk


    Write to 


    Hulleys of Baslow

    Derwent Garage

    Baslow

    Calver Road

    Derbyshire

    DE45 1RP


    please visit our contact us page for more information

  • Paying for my bus fare

    Paying By Card


    No cash? No problem. Secure contactless payments are now available on all of our buses across our network.

    Paying with contactless is a simple and secure way to pay for tickets without cash.  


    One tap of your contactless card, (visa) (Mastercard) (Apple) Pay when you’re aboard and ready to go, no need to worry about having  cash on you.


    You can buy tickets up to the value of £45, quickly and securely with contactless. So whether it’s a last minute trip or a regular journey, paying for your ticket has never been more convenient.


    Contactless is a simple and secure way to pay for bus travel without needing cash. Contactless payments can be made for any tickets up to the transaction value of £45 by placing your contactless card or device on the ticket machine’s reader. Simply tap and go!


    Tip - Please ask the driver for your ticket, and only place the card on the contactless reader when ready.


    Unfortunately you are not able to use your pin number when buying a ticket, if your card fails, you can try anaother one, however we will not be able to tell you why a card has failed or been declined.



    Cash Payments.


    We do accept cash payments, and we do give change within reason, however, we may not always be able to give change.


    What happens if the driver cannot give me change


    If we cannot give you change you may be offered a CHANGE VOUCHER.


    How do change vouchers work

    We will offer you a printed change voucher for the exact amount of change you require.


    How do I claim my change voucher? 


    When you travel on your next journey you should be able to change your receipt for cash, providing the driver has some change, or see any Hulley's of Baslow driver and they will gladly help you.


    If you have any queries please contact us 

    01246 582246


  • Can I track your buses

    Yes, you are able to track our services throughout the day


  • Can I claim for a taxi fare

    Yes, you are able to claim for a taxi, providing it is the last service of the day. 


    Please see Claim for a Taxi on our contact us page

  • Claiming lost property

    Please contact us immediatly if you have left any personal belongings onboard our buses. 

    Our drivers generally check the bus after each service, however this is not always possible.

    lost property will be stored safely in our office, valuables will be placed in our safe over night

  • Why do you have buses in Go Coach livery

    We've recently purchased Go Coach, as company based in Kent. From time to time we'll use their buses while ours are being serviced, repaired or repainted

FAQ'S

FREQUENTLY ASKED QUESTIONS

  • How can I contact you

    You can contact us either by phone, email or social media 


    Phone 01246 582266 

    Monday - Friday 08:00 - 17:00


    Contact us on social media

    Facebook

    X

    Instagram

    Contact us via Whatsapp on 

    07376913697


    Email matt@hulleys-of-baslow.co.uk


    Write to 


    Hulleys of Baslow

    Derwent Garage

    Baslow

    Calver Road

    Derbyshire

    DE45 1RP


    please visit our contact us page for more information

  • How can I make a complaint

    You can contact us either by phone, email or social media 


    Phone 01246 582266 

    Monday - Friday 08:00 - 17:00


    Contact us on social media

    Facebook

    X

    Instagram

    Contact us via Whatsapp on 

    07376913697


    Email matt@hulleys-of-baslow.co.uk


    Write to 


    Hulleys of Baslow

    Derwent Garage

    Baslow

    Calver Road

    Derbyshire

    DE45 1RP


    please visit our contact us page for more information

  • Paying for my bus fare

    Paying By Card


    No cash? No problem. Secure contactless payments are now available on all of our buses across our network.

    Paying with contactless is a simple and secure way to pay for tickets without cash.  


    One tap of your contactless card, (visa) (Mastercard) (Apple) Pay when you’re aboard and ready to go, no need to worry about having  cash on you.


    You can buy tickets up to the value of £45, quickly and securely with contactless. So whether it’s a last minute trip or a regular journey, paying for your ticket has never been more convenient.


    Contactless is a simple and secure way to pay for bus travel without needing cash. Contactless payments can be made for any tickets up to the transaction value of £45 by placing your contactless card or device on the ticket machine’s reader. Simply tap and go!


    Tip - Please ask the driver for your ticket, and only place the card on the contactless reader when ready.


    Unfortunately you are not able to use your pin number when buying a ticket, if your card fails, you can try anaother one, however we will not be able to tell you why a card has failed or been declined.



    Cash Payments.


    We do accept cash payments, and we do give change within reason, however, we may not always be able to give change.


    What happens if the driver cannot give me change


    If we cannot give you change you may be offered a CHANGE VOUCHER.


    How do change vouchers work

    We will offer you a printed change voucher for the exact amount of change you require.


    How do I claim my change voucher? 


    When you travel on your next journey you should be able to change your receipt for cash, providing the driver has some change, or see any Hulley's of Baslow driver and they will gladly help you.


    If you have any queries please contact us 

    01246 582246


  • Can I track your buses

    Yes, you are able to track our services throughout the day


  • Can I claim for a taxi fare

    Yes, you are able to claim for a taxi, providing it is the last service of the day. 


    Please see Claim for a Taxi on our contact us page

  • Claiming lost property

    Please contact us immediatly if you have left any personal belongings onboard our buses. 

    Our drivers generally check the bus after each service, however this is not always possible.

    lost property will be stored safely in our office, valuables will be placed in our safe over night

  • Why do you have buses in Go Coach livery

    We've recently purchased Go Coach, as company based in Kent. From time to time we'll use their buses while ours are being serviced, repaired or repainted

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