At Hulleys of Baslow, we are dedicated to serving our customers, as we have been for over a century.

Our team is out there to help you and give you the best experience that we possibly can.

We are a local company providing services throughout the Peak District, South Yorkshire, and Manchester.

However, we know we do not always manage to get it right for our customers, and there are occasions when things go wrong, and when this takes place, we take it personally. We want to be the best in our industry by providing a safe service for you and your family.

Unfortunately, we cannot always deal with unforeseen circumstances that may arise out of our control.

 If, you wish to make a complaint, we will deal with it fairly. And treat you with respect.

What we need from you

• Giving us the information we need to help you
• Providing us with a time and date
• Being polite to our office staff
• Understanding we cannot always share the details of our internal investigations
• As much information about the situation as you can give us.

What we will do

• Access our vehicle GPS tracking system fitted to our fleet
• Check any CCTV internally or externally
• Investigate the situation. And speak to a member of staff who may be involved
• Get both sides of the complaint

We will respond as soon as the matter has reached a satisfactory conclusion.

By following us on Facebook or Twitter, we will do our best to keep you upto date throughout the day on travel news and disruptions.

How to contact us

• Tel: 01246 582246
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• Email Matt@hulleys-of-baslow.co.uk
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• Hulleys of Baslow
• Derwent Garage
• Calver road
• Baslow
• DE45 1RP
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• Or click on the button below, and that will take you to the contact form

Thank you for your patience and understanding.

We will respond as soon as we can